Shipping policy

Shipping Policy

Thank you for visiting and shopping with us. The following terms and conditions constitute our Shipping Policy.

1. Delivery Timeframe (Business Days Only)

Total estimated delivery time consists of order processing time and carrier transit time:

  • Order Processing Time: 1–5 business days. Orders are processed Monday through Friday (excluding China weekends and official public holidays).
  • Standard Shipping (China Post ePacket / USPS): 5–20 business days transit time (varies by destination).
  • Express Shipping (UPS / FedEx / DHL): 3–5 business days transit time.

Note:

  1. All items are directly shipped from our fulfillment center in China.
  2. Customs inspections, peak seasons, or delivery to remote areas may cause minor delays beyond our estimated delivery timeframes.
  3. In rare cases of stock shortages, our customer support team will immediately contact you via email for order adjustment or to offer a full refund.

2. Shipping Methods

We offer the following reliable shipping options at checkout:

  • Standard Shipping: Standard delivery via China Post ePacket / USPS.
  • Express Shipping: Fast 3–5 business days shipping via UPS, FedEx, or DHL.

3. Shipping Costs

We offer two flat-rate shipping options at checkout, to all destinations we ship to, regardless of package weight or order size:

  • Standard Shipping: $5.00 USD per order — FREE shipping on all orders over $100.00 USD.
  • Express Shipping (UPS / DHL / FedEx): $30.00 USD per order — FREE shipping on all orders over $300.00 USD.

Destinations: We ship worldwide, with the following exceptions: we currently do not ship to India or South Korea.

Note: The rates shown at checkout are the authoritative amounts for your order. Customs duties or import taxes, where applicable, are separate and are the recipient's responsibility (see section 4).

4. European Union (EU) Customs & Import Taxes

  • Orders under €150 EUR: VAT is pre-collected at checkout via IOSS (Import One-Stop Shop). No additional tax or duty fees will be collected upon arrival.
  • Orders over €150 EUR: Import duties and VAT are not pre-collected. The local recipient is responsible for handling customs clearance, paying local taxes/duties upon delivery, and providing an EORI number if requested by local customs authorities.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number and a tracking link to monitor your shipment in real time.